Shipping Information

We are now offering $14 flat-rate shipping to all Ontario addresses.

If you are located outside of Ontario, please contact us and we'll discuss shipping options with you.

If you've ordered online, and opted for picking up your order, please wait until you receive an email letting you know that your order is ready for pickup. Pickup times are during our store hours. 8am - 4pm Monday to Friday, 10am - 2pm Saturday

Our address is 483 Conestogo Road, Unit 1A, Waterloo



  • Because we do not use any artificial preservatives, your box of Fudg’ocolates is best stored in a cool environment.
  • A sealed box will maintain its quality and freshness for two months, refrigerated.
  • A sealed box will maintain its quality and freshness for one month at a cool room temperature
  • Product is best enjoyed when consumed within two weeks of opening


  • Individual orders are shipped via Best Way
  • All orders are packed and shipped from Waterloo, ON
  • We currently ship only to Ontario addresses
  • Processing takes a few business days, as your box of Fudg’ocolates is created only when you order it.
  • Individual orders are packaged in a reflective bubble cushioned envelope
  • Would you like your order ASAP? We can ship your purchase via expedited service. Please contact us with your shipping needs.

* Hot Weather Warning *

Due to warmer summer temperatures individual orders can be shipped with ice packs and expedited delivery service, but we cannot guarantee that the product will arrive without some degree of melting.